Sends analytics

With the help of Norby's sends analytics, you can seamlessly view a sms or email campaign's performance.

To reach the Sends section of your Norby account, please follow these steps:

  • From the Norby dashboard, select Sends from the left-hand menu.
  • Next, choose a Sends you would like to review from the Sent section. Please note that send analytics will only be available in this section.
  • Once you have chosen a Send, the Analytics option will appear on the right.

 

Overview of Sends Analytics

 

You are able to send email or sms/mms messages using the Sends feature.

 

Email Analytics

 

A detailed summary on open rate, delivery details, and more is available here.

7F2800D9-66F1-45D1-B46F-24CA5D910A43

 

SMS/MMS Analytics

 

Quickly review how many people received your SMS/MMS message and the day/time that it was sent from your Norby phone number. Remember that Norby subscribers on our Growth and Pro plans receive their own phone number.

259F0504-190C-4B95-B649-9C4EB5CD0FFD

 

Links

 

If your send had a link attached in the message, you can review performance for:

    • Clicks
    • Unique Clicks

If you would like to learn more on utilizing links in Norby, please click here.