Sending Test SMS and Email Sends

Before sending off a Sends campaign via SMS or email, you can easily do a test send for quality assurance.


  • From the left-hand menu, select the Sends option. 
  • From either the Upcoming or Drafts section hover an upcoming Send.
  • Hovering over the Send will bring up the Send test option, see below:
Image 11-22-22 at 8.55 AM
  • Click the Send test option to continue with the test campaign.


SMS Campaign

  • A test message will be sent to your phone number on file.
  • Keep in mind, you have access to a unique Norby phone number if you are on the Growth or Pro plan. If you have not claimed your Norby phone number, please complete the process outlined in this help article.

Image 11-22-22 at 9.01 AM

Email Campaign

  • You can enter up to 10 email addresses for a test email send.
  • Email addresses are entered in manually by the end-user (you).

Image 11-22-22 at 9.02 AM