Can I delete contacts and contact lists from my Norby account?

Norby currently does not support deleting contacts in mass. However, you are able to delete contacts one-by-one or delete saved contact lists.

Deleting Contacts 

Navigation

1. From the Norby dashboard, select Contacts from the left-hand menu.
2. Now, you'll want to click on the Contact you'd like to delete.
3. Once the contact's card has popped up, select the Delete option.
4. Confirm the contact's deletion by selecting Delete; see below:
   
5. After deleting the contact, all analytics and messaging history will also be deleted. If you do not want this to happen, we recommend muting a contact. To learn more, please review our help article via this link.

Deleting Saved Contact Lists

Maintain a well-organized CRM with the option to delete contact lists. Whether you're decluttering your Norby or no longer need a specific list, you can always keep your contacts tidy and up-to-date.

Navigation

1. From the Norby dashboard, select Contacts from the left-hand menu.
2. Navigate to the right-hand side and click on View All Lists. 
3. Select the Saved Contact List you'd like to delete. 
4. Once the list has popped up, navigate to the bottom right of the page and click on Options. 
   
   
5. Confirm the contact list's deletion by selecting Delete; see below:

Navigation